Centre of Hope delivers NDIS Level 3 Specialist Support Coordination for participants with complex needs, high-risk situations, and multi-faceted challenges. Clinical knowledge. Advocacy strength. The experience to walk with you through what most providers refer out.
Level 3 Specialist Support Coordination is the highest tier of NDIS coordination, with a price limit of $190.54/hr (2026-27 price limit). It's funded for participants whose situations require specialist clinical knowledge and active risk management. For Levels 1 and 2, see our NDIS support coordination page.
Read the full guideAsk about specialist support coordination.
Leave your details and our team will call you to talk through your NDIS plan and the support you are after. No pressure, and no obligation.
Prefer to talk now? Call 0432 250 900, weekdays 9am to 5pm.
Referring someone as a support coordinator, health worker or other professional? Use our referral form.
Specialist coordination for high-stakes situations.
Level 3 is not just "more" coordination. It's a different kind of work, drawing on clinical knowledge, advocacy experience, and the ability to navigate crisis without losing sight of your goals. We're equipped for the situations that need it.
Complex disability needs
Coordinating across psychiatric, neurological, intellectual, and physical disabilities at once.
Risk navigation
Active management of risks to housing, health, safety, finances, and relationships.
Crisis response
Stepping in when something has gone wrong, and rebuilding stable supports quickly.
Hospital and discharge
Working with hospital teams on discharge planning, NDIS access in hospital, and return-home supports.
Multi-agency coordination
Working alongside Mental Health, Corrections, Health, Housing NSW, child protection and others.
Specialist advocacy
Internal reviews, external review at the Administrative Review Tribunal (ART), and formal complaint pathways.
Restrictive practices oversight
Coordinating with Behaviour Support practitioners and supporting reduction and elimination plans.
Detailed reporting
Clear, evidence-based reports for plan reassessments, change of circumstances, and unscheduled reviews.
Level 3 is for situations that need specialist insight.
- Participants with complex behavioural needs and Behaviour Support Plans in place
- Participants exiting hospital, custody, or institutional care
- Participants at risk of homelessness, family breakdown, or service withdrawal
- Participants with dual or triple diagnoses (e.g. intellectual disability + mental health + physical)
- Participants in active crisis or recently in crisis
- Participants involved with child protection, family violence services, or the justice system
- Anyone with Level 3 Specialist Support Coordination funding in their NDIS plan
Five steps. One specialist partnership.
Specialist coordination starts with a thorough understanding of your situation, then moves into structured action.
Comprehensive intake
A detailed conversation to understand your situation, risks, current supports, and history.
Risk & needs mapping
We document the risks in your life and the supports you need across all life domains.
Build a stable team
We bring in specialist providers, clinicians, and agencies, with one coordinator holding the lines together.
Active coordination
We attend reviews, advocate at meetings, respond to incidents, and keep your plan moving forward.
Plan for stability
Over time we reduce active coordination as the situation stabilises, with full reporting for your next plan.
How the NDIS funds Level 3 Specialist Support Coordination
Level 3 Specialist Support Coordination is the highest tier of NDIS coordination, funded under the Support Coordination sub-category of Capacity Building. The 2026-27 price limit is $190.54/hr, the same in every NDIA pricing document since 2020-21.
The NDIA funds Level 3 only when there is clear evidence of complex needs or high-risk circumstances. If you think Level 3 might suit your situation, give us a call or read our complete Level 3 Support Coordination guide.
The way we work with you.
Prompt response
We get back to you as quickly as we can. Tell us if it is urgent and we will prioritise it.
Clinical literacy
We understand allied health reports, behaviour support plans, and clinical recommendations.
Detailed documentation
Every meeting, decision, and incident is documented with the rigour Level 3 demands.
Your privacy
Confidential handling of your information, in line with the NDIS Code of Conduct.
Real advocacy
We push back on poor decisions, including formal internal reviews and ART appeals when needed.
Active review
Regular structured reviews to make sure complex supports keep matching evolving needs.
Good questions, honest answers.
How do I know if I need Level 3 instead of Level 2?
Level 3 is usually for participants with complex needs, high-risk situations, or multiple challenging supports. Indicators include recent hospital admissions, behaviour support plans with restrictive practices, child protection involvement, justice system involvement, or coordination across several agencies. Read our full guide for a clearer picture, or give us a call.
Can I request Level 3 if I currently have Level 2?
Yes. If your situation has become more complex since your last plan, you can ask the NDIA for a plan variation or a plan reassessment. Our guide to an NDIS change of circumstances explains which one fits. We can help you gather the evidence the NDIA needs to approve Level 3.
How much does Level 3 cost?
Nothing out of pocket if you have Level 3 funding in your NDIS plan. The 2026-27 price limit is $190.54/hr, paid from the support coordination funding in your plan. How the invoice is paid depends on how your plan is managed.
What qualifies a coordinator to deliver Level 3?
The NDIA's pricing rules say Level 3 is delivered by an appropriately qualified and experienced practitioner, such as a psychologist, occupational therapist, social worker or mental health nurse. Ask us about the qualifications and experience of the coordinator who would work with you.
Can you take over Level 3 from another provider?
Yes. We work with your current coordinator and providers to transition smoothly without losing supports or context. You don't need to start from scratch.
Where do you provide Level 3 Support Coordination?
We are a registered NDIS provider supporting participants across all of NSW. Level 3 work often involves face-to-face meetings, but we also work effectively via phone and online depending on your needs.
Complex situations need specialist support.
Whether you have Level 3 funding, or you think you might need it, our team is here to talk it through. Email any time, or call us during business hours.
Centre of Hope Pty Ltd · ABN 89 669 596 936 · Registered NDIS provider 4050161679 · verify on the NDIS Commission register