Centre of Hope provides care coordination for older people across Sydney: help organising your agreed services, communicating with providers and professionals where authorised, and keeping your support running smoothly when needs change.
We aim to provide quality support at affordable rates. Our aged care price list is being finalised, and we will always talk you through the costs of your agreed services before support starts.
Ask us about costsAsk about care coordination.
Leave your details and our team will call you to talk through the support you or your family member needs. No pressure, and no obligation.
Prefer to talk now? Call 0432 250 900, weekdays 9am to 5pm.
Coordination that keeps you at the centre.
Care coordination is offered where it is included in your service arrangement. How it is charged is confirmed with you before it starts.
Organising agreed services
Helping you and your family organise and coordinate your agreed services.
Talking with providers
Communicating with service providers and relevant professionals, where you authorise it.
Appointments and schedules
Helping arrange appointments, services and support schedules.
Continuity when things change
Supporting continuity of care when your services or needs change.
Following up
Following up agreed actions and helping you understand who is involved in your support.
Keeping everyone connected
Supporting communication between you, your family and the service team.
Care coordination is for people juggling several services.
- Older people with several services or appointments to keep track of
- People whose needs have changed, for example after a hospital stay
- Families who want one point of contact
- Anyone who wants help understanding who is involved in their support
Six steps. No rush, no pressure.
Starting support should feel simple. This is how it works with us.
Contact Centre of Hope
You, a family member, carer or referring organisation gets in touch with our team.
Tell us what support is needed
We talk about needs, routines, preferences, location and the times that suit you.
Plan services and budget
Together we confirm the services, the expected costs, the schedule and any care coordination needed.
Support worker matching
We work with you to find a suitable worker, taking your preferences into account.
Start support
Services begin as soon as possible once arrangements are in place and a suitable worker is available.
Ongoing coordination
Where included, we help with coordination, communication and keeping planned services on track against the agreed budget.
The way we care for you.
Person-centred support
Support shaped around the person, their routine and what matters to them.
Dignity, privacy and respect
Respect for the person, their home and their privacy in everything we do.
Choice and independence
Encouraging people to do what they can for themselves, with help where it is wanted.
Listening to you and your family
We listen to the older person and their family, and keep everyone informed.
Reliable, consistent service
We aim for the same familiar faces and clear communication when anything changes.
Working together
We work with families and, where authorised, with other services and health professionals.
Good questions, honest answers.
Do you provide care coordination?
Yes. Where included in the service arrangement, we can help organise services, communicate with relevant providers, coordinate appointments and support continuity of care. The client remains involved in decisions about their services and preferences.
Can you help me manage my service budget?
Yes. Where budgeting support forms part of the service arrangement, we can help you understand service costs, plan agreed supports within the available budget and keep track of planned service use. We provide information to support your decisions rather than taking control of your personal finances.
Can I choose my support worker?
Yes. We value choice and will work with you to understand your preferences and find a suitable support worker, subject to worker availability.
How much do your services cost?
We aim to provide quality support at affordable rates. Our aged care price list will clearly show relevant weekday, non-standard, weekend, public holiday, transport and other applicable service charges. Until it is published, we will talk you through the costs of your agreed services before support starts.
How quickly can services start?
We aim to commence services as soon as possible. Once we understand your needs, location, preferred schedule and worker preferences, our team will work to arrange suitable support promptly.
One team, working together.
Tell us a little about the support you or your family member needs, and we will talk you through the options. No pressure.
Centre of Hope Pty Ltd ยท ABN 89 669 596 936General information only, current as at 29 September 2026. Services, times and charges are confirmed with you before support starts.