NDIS Provider Feedback Survey

NDIS Service Provider Feedback Survey

Thank you for partnering with Centre of Hope as an NDIS Service Provider (e.g., Allied Health, Core Supports, or other). We value our collaboration in delivering high-quality supports to participants through Support Coordination and Psychosocial Recovery Coaching (PRC).

Your feedback helps us improve our processes and ensure effective partnerships. This anonymous survey should take about 5-10 minutes. All responses are confidential and will be used to enhance our services. If you need assistance, please contact me, Mary Jacob via email hello@centreofhope.com.au or phone 0432 250 900.

Please reflect on your interactions with our Support Coordinators over the past 6 months. If you work with multiple coordinators, provide general feedback or specify.

Section 1: About You (Optional - For Context Only)

First Name

Last Name

Service Provider Company

1. What type of NDIS services do you primarily provide? (e.g., Allied Health, Core Supports, Therapy, Community Access)

2. How long have you been collaborating with Centre of Hope?

Less than 3 months

3-6 months

6-12 months

More than 12 months

Section 2: Satisfaction with Collaboration

Rate the following on a scale of 1-5, where 1 = Strongly Disagree and 5 = Strongly Agree.

Section 3: Additional Feedback

11. Have you experienced any issues with our team's selection or engagement of providers (e.g., referrals to unvetted services)?

Yes

Please explain:

12. What has been the most positive aspect of working with our Support Coordinators?

13. What could we improve to strengthen our partnership? (e.g., communication, follow-ups, administrative efficiency)

16. Would you recommend Centre of Hope to others?

Yes

Why or why not?

Privacy Note: Responses are anonymous and aggregated. No personal details are required unless you choose to provide them for follow-up.