Registered NDIS Provider ยท Registration ID 4050161679
00Overview

Centre of Hope provides transport and appointment support for older people across Sydney: help getting to medical and allied health appointments, shopping, errands and community activities, with a support worker who can come with you.

WhereAcross Sydney, at home and in the community
WhenWeekdays and weekends, subject to worker availability
Your workerYou have a say in who supports you
Talk to us0432 250 900
About costs

We aim to provide quality support at affordable rates. Our aged care price list is being finalised, and we will always talk you through the costs of your agreed services before support starts.

Ask us about costs
Quick enquiry

Ask about transport and appointments.

Leave your details and our team will call you to talk through the support you or your family member needs. No pressure, and no obligation.

Aged care enquiry

Prefer to talk now? Call 0432 250 900, weekdays 9am to 5pm.

01What's included

Getting there, without the stress.

Transport arrangements and any kilometre charges are discussed and agreed with you before anything is booked.

01

Transport in a worker's vehicle

Travel in a support worker's vehicle, where this is arranged.

02

Medical and allied health appointments

Getting to your GP, specialists, physiotherapy and other appointments.

03

Shopping and everyday errands

Help with the shops, the bank, the pharmacy and other errands.

04

Community and social activities

Getting to groups, events and visits with family and friends.

05

Pick-up and drop-off

Being collected and taken home again, on time.

06

Accompanied appointments

A worker who comes in with you, where you would like support during the appointment.

02Who it's for

Transport support is for anyone who needs a hand getting around.

  • Older people who no longer drive, or prefer not to
  • People who want company and support at appointments
  • Anyone who finds public transport difficult
  • Families who cannot always take a parent to appointments themselves
03How to start

Six steps. No rush, no pressure.

Starting support should feel simple. This is how it works with us.

Contact Centre of Hope

You, a family member, carer or referring organisation gets in touch with our team.

Tell us what support is needed

We talk about needs, routines, preferences, location and the times that suit you.

Plan services and budget

Together we confirm the services, the expected costs, the schedule and any care coordination needed.

Support worker matching

We work with you to find a suitable worker, taking your preferences into account.

Start support

Services begin as soon as possible once arrangements are in place and a suitable worker is available.

Ongoing coordination

Where included, we help with coordination, communication and keeping planned services on track against the agreed budget.

04Our approach

The way we care for you.

Person-centred support

Support shaped around the person, their routine and what matters to them.

Dignity, privacy and respect

Respect for the person, their home and their privacy in everything we do.

Choice and independence

Encouraging people to do what they can for themselves, with help where it is wanted.

Listening to you and your family

We listen to the older person and their family, and keep everyone informed.

Reliable, consistent service

We aim for the same familiar faces and clear communication when anything changes.

Working together

We work with families and, where authorised, with other services and health professionals.

05Questions

Good questions, honest answers.

Can a worker take me to appointments?

Yes. Workers can support you to attend medical, allied health and other appointments, as well as community activities, shopping and everyday errands. Transport arrangements and applicable kilometre charges will be discussed beforehand.

Which areas of Sydney do you service?

We provide services across all Sydney areas. Service commencement and worker matching will depend on the person's location, required support times and worker availability.

Do you provide weekend services?

Yes. Services can be arranged on weekdays and weekends, subject to worker availability. Weekend and public holiday rates may differ and will be shown in our price list.

How much do your services cost?

We aim to provide quality support at affordable rates. Our aged care price list will clearly show relevant weekday, non-standard, weekend, public holiday, transport and other applicable service charges. Until it is published, we will talk you through the costs of your agreed services before support starts.

How quickly can services start?

We aim to commence services as soon as possible. Once we understand your needs, location, preferred schedule and worker preferences, our team will work to arrange suitable support promptly.

Let us get you there.

Tell us a little about the support you or your family member needs, and we will talk you through the options. No pressure.

Centre of Hope Pty Ltd ยท ABN 89 669 596 936
General information only, current as at 29 September 2026. Services, times and charges are confirmed with you before support starts.